Every week—or even every day—new patients call into your office. Often times scheduling an appointment is the new patient’s first experience with your office. Since this is a potential new customer, it’s important to make a good impression, so you will want to ask for just enough information to schedule the initial appointment rather than asking for the patient’s entire health history over the phone. The good news is that scheduling a new-patient appointment is very similar to scheduling an appointment for an existing patient.
Watch this video to learn how to schedule a new-patient appointment with preregistration. (Duration:3 minutes 13 seconds)